Help Center

Getting started

How do I post a listing?
Tap "Post listing" from the menu or bottom navigation, fill in your category, details, location, and photos, then publish. It's a single page — no multi-step wizard.

Do I need to pay to post a listing?
No — posting is free. Boosting a listing (Featured, Urgent, or Highlight placement) is optional and paid from your wallet balance.

Buying

How do I contact a seller?
Open any listing and use the message button to start a conversation directly with the seller.

Is it safe to buy from this platform?
Look for the Verified badge on a seller's profile — it means they've completed identity verification. As always, meet in safe public locations for in-person exchanges.

Selling

How do I edit or remove a listing?
Go to "My listings" from your account menu. Each listing has Edit, Renew, Repost, Take offline, and Delete actions directly available.

What does "Boost" do?
Boosting increases your listing's visibility — Featured places it in the homepage's Sponsored row and category listings, Urgent adds an urgency tag, Highlight makes it visually stand out in search results.

Wallet & payments

How do I add funds to my wallet?
Go to Wallet from your account menu and choose a top-up amount. Payments are processed securely, and your balance updates once the payment confirms.

Do coupon codes work on both wallet top-ups and subscriptions?
Yes — apply a coupon code on either the wallet recharge screen or the subscription plans screen to get a discount.

Account & safety

How do I get verified?
Go to your account menu → Verify identity, and upload a valid ID (and optionally a short video). An admin reviews it, usually within a day or two.

How do I report a listing?
Open the listing and use the report option near the bottom of the page. Our team reviews all reports.

How do I delete my account?
Go to your account menu → Delete account. This deactivates your account and hides your listings.

Still need help?

These are the most common questions — if yours isn't covered here, reach out through your account settings and our team will get back to you.